Refund Policy

Service provider at GoldTrade flourishes on satisfying its customers’ requirements and will save no efforts needed or necessary to achieve this goal. If there is any issues with your order, please contact to service provider or to our customer services at the email address in order to resolve it. We also would like to mention that due to the fluctuation of precious metals prices, the company are not able to accept returns without a reasonable reason. Please see the return policy below:

Service provider guarantee the product to comply with specification mentioned in the product description. Should any problem found in respect of product quality described on the site, we or our associates reserve the right to replace the product or refund your money. On any refund transaction charges or/and bank charges will be applicable which is at about 5% of the amount.